Privacy Policy

1. Who We Are

RAYSA Trading (“we”, “our”, “us”) is a China–East Africa trade facilitation company headquartered in Kigali, Rwanda. We operate across Rwanda, Kenya, Tanzania, Uganda, and Burundi.

Our website is raysatrading.com. For privacy-related questions, contact us at info@raysatrading.com.

2. What Data We Collect

When you submit our quote request form, we collect:

• Full name
• Country of residence
• Service requested
• Message or product description
• Product image (if provided)

We do not collect payment information, and we do not use cookies for tracking or advertising purposes.

3. How We Use Your Data

We use the information you provide solely to:

• Respond to your quote request or enquiry
• Provide the services you have requested
• Contact you regarding your order or shipment

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Retention

We retain your information for as long as is necessary to fulfil your request and any subsequent business relationship. You may request deletion of your data at any time by contacting us.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

To exercise any of these rights, email info@raysatrading.com.

6. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.